·5 min
When AI makes sense in product
The 80/20 rule applied to AI: use deterministic rules for predictable problems, reserve ML for genuine judgment calls. Most features don't need a model.
Thinking out loud about product, engineering, and the space in between.
The 80/20 rule applied to AI: use deterministic rules for predictable problems, reserve ML for genuine judgment calls. Most features don't need a model.
Payments require a different PM mindset. Safety before possibility. One week reading the API and tracing money flows prevents months of production fires.
Build vs buy is four strategic questions in sequence, not a technical one: constraint, differentiator, total cost, reversibility.
If you want to see the reasoning applied to real products, the case studies have the details.